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Customer First: The Blueprint to Exceptional Service by Kay S - Launched on November 21, 2024

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    Customer First: The Blueprint to Exceptional Service  is a masterclass in the art and science of delivering unparalleled customer experiences. Authored by Kavitha Srinivasan aka Kay S, a passionate serial entrepreneur, award-winning author, and global champion for diversity and inclusion - this book is a definitive guide to transforming customer service into a strategic advantage. Drawing from over three decades of experience across diverse industries, Kay shares her journey of building and scaling successful ventures that seamlessly blend profitability with purpose. Through actionable insights, real-world case studies, and innovative strategies, she reveals how businesses can foster loyalty, trust, and meaningful connections with their customers. As the Founder and CEO of multiple thriving enterprises and a visionary leader who inspires change, Kay combines her expertise in leadership, entrepreneurship, and storytelling to offer a practical yet inspiring roadmap for ...

Meethi Nazrein by Kavitha 'Nazm' Srinivasan

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  Mil gayee nazrein meree teree nazaron se jab Yoon laga meri nazrein kuchh meethee ho gayiin Palkon ko bhi ab tujhse aashnaai hai Ke tere aks paakar ab meethee ho gayin Meri rooh ki ab tujhse vaabastagee hai Yoon laga ab saansein meri meethee ho gayin Teri yaadon ki gham se jab hai shanaasaee, To bahte ashk bhi meree meethee ho gayeen Bun liya hai khwaab maine tanhaai mein ab Ke ab sooni raatein bhee meethee ho gayin🌹Nazm🌹 Translation: When my eyes met your eyes, I felt that my sight became sweet.. Even the lashes are now fond of you, That your reflection has made them sweet... My soul is now in love with you, And now it seems my breath has become sweet.. When I got acquainted with the pain of your memories, Even my flowing tears have become sweet.... I have now woven dreams in my solitude, That even the lonely nights have become sweet🌹Nazm🌹 

My Inclusive World – MyMaximus

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  “Sustainable mankind is the ask where, We, as humans practice diversity, equity, and inclusion as an integral part of our tapestry called Humanity. Try thinking how it would feel to be in an abyss where you are discriminated against, marginalized, & excluded. Let’s imbibe inclusion as a mantra and not label anyone, they have names! God knows the world needs sustainability in every aspect, especially mankind!” April 2024 marked the beginning of a very memorable and heartwarming journey that was connected to my soul’s purpose on this earth, “Serving Mankind.” I remember meeting a mother, a resilient woman and a visionary, Nahid Mudathir Hassan, who against all odds had fought battles to keep her non-verbal severely autistic son who had turned 18 under her dependent visa because as per the rules of land he had to be out of being a dependent under her visa as soon as he was 18. As she struggled to get these laws changed to keep him under visa as a dependent, her heart took a no...

The Junior Trumpet - MyMaximus Edition

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  Every word leaves an impression, every picture an imprint, and every soul at MyMaximus captures your heart. Through this lovely collaboration with Purva we have attempted to give a voice to the unheard, a platform for the unsung, and a voice of the voiceless by putting together all our creations that celebrate People of Determination. As a small gesture towards unleashing creativity in art and literature, MyMaximus students and staff have contributed to The Junior Trumpet magazine as a year end initiative. The Editor of the magazine wanted to do something special for us and was here to launch the magazine with our students and the happiness in their faces to see themselves recognized was the elixir we needed to help them succeed. Here's the link to read, download or print. Thank you all for the constant support and belief in us. Join us in supporting our initiative by sharing this message and our magazine far and wide so that our students feel accepted, included, loved and resp...

Quotes by Kay S - Day 1

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  The Temporary Lease of Life: Living Beyond the Physical Realm Our soul resides in a rental home - our mortal coil. When we grasp the temporary nature of life, we understand how fleeting our obsessions and attachments are. We pour so much of our energy into beautifying our "rental home" and assigning value to appearances - ours and others’. We discriminate, judge, and even hurt one another based on these shallow metrics. But at the end of the day, the body is merely a shell, a coffin for the immortal soul. This truth is humbling, yet liberating. If life is temporary, how do we make it meaningful? Achievements, wealth, accolades - they are milestones, but they’re not the essence of why we are here. I believe we’re here to leave a legacy that transcends the material. We’re here to grow beyond what we own or accomplish and evolve into better versions of ourselves. The legacy I aspire to leave behind isn’t measured in trophies or titles but in kindness, compassion, and the impac...

Midnight Musings - A Collection of Odes & Quotes by Kay S

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  Once in a lifetime you have a surreal experience of watching a dream come true or accomplishing something that's close to your heart. One such time was last year in March as I proudly launched my book, "Midnight Musings - A Collection of Odes & Quotes," a book written with utmost passion, across all channels. Having received brilliant reviews from Bhavani Iyer, Celebrated Screenwriter of Black, Lootera, Raazi fame & the respected, Sadiqa Peerbhoy, Author of 8 books and a well-known advertising professional, my joy has known no bounds as I continue my writing journey in Dubai, UAE. Kindly find the links for those of you who would like to purchase and support my endeavour. Many thanks in advance. Midnight Musings! When the night sets in, the world around me sleeps away slipping into dreams, I slip into an abyss where my thoughts flow from a different dimension forming beautiful verses that manifest into a poem or a quote. This book is a result of my rendezvous wit...

Nurturing Your Soul: The Power of Love and Smiles

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In a fast-paced world filled with constant distractions and overwhelming chaos, it is crucial to take a step back and find clarity within ourselves. Just like an engine needs regular maintenance, our soul craves attention and care to navigate the journey of life. Instead of getting caught up in the commotion, we can service our engine by spreading love and smiles to those around us. Love and smiles are powerful tools that have far-reaching effects. They have the ability to transcend barriers and touch the lives of others in profound ways. The beauty of these acts is that they come at no cost, yet their impact is immeasurable. By showing compassion, kindness, and genuine care, we not only uplift others but also replenish our own souls. In a world where the demands of everyday life often leave us drained and disconnected, it is essential to remember the incredible potential we have to bring joy and positivity to the lives of those we encounter. Each smile shared, each act of love extende...